Extensive Online Documentation in Cloud Hosting
If you have purchased your very first cloud hosting plan from our company or have migrated your site over to us, you’ll get familiar with our platform and our in-house built Hepsia Control Panel in no time thanks to the fact that we have prepared an in-depth knowledge base where you can find all the info that you’ll ever need – both general info with regards to the hosting service as a whole and more concrete info about the separate features that you can use and the difficulties that you can run into. The articles themselves are located in 2 places. The complete article archive can be accessed through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in each and every section of the Control Panel too. You can become aware of how to do virtually everything, from creating an .htaccess file to administering a mailing list, and all the articles include elaborate guides, so you won’t ever get confused because of an unclear text. Surely, in case you chance upon a more specific obstacle and you are unable to find a solution in our knowledge base, you can contact our technical support staff representatives 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled a comprehensive online knowledge base for all our current and potential customers, so if you get a semi-dedicated server package from our company, you will be able to find any info that you are looking for at any moment. We’ve got multiple informative articles, which will help you better understand what’s going on in your account – "What is PHP?" and "What are file permissions?" are only 2 examples. Our detailed guides will help you do anything you wish – unpack an archive, import a MySQL database, forward a domain, and so on. Besides, we’ve also got troubleshooting guidelines, which will permit you to find out what precipitates a specific problem and the feasible solutions for it. In case you aren’t able to send email messages or your domain name opens an HTTP 500 error message, for example, you can examine our knowledge base and correct the issue in no time. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.