Live Chat Support in Cloud Hosting
As a part of the support services that we offer for our cloud hosting, we've live chat support that is online every day, even on holidays. You are able to get in touch with us regardless if you already have an account or not, because we will help you with nearly anything, ranging from supplying you with general information about our solutions in case you aren't our customer yet and you're interested in purchasing one of the packages, to assisting you with creating an e-mail account in an e-mail client. Some issues are more complex and time-consuming, which means that you'll need to take advantage of the ticketing system which is incorporated into the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a number of things.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is accessible to all our future and active customers. If you are searching for a new website hosting account, you'll be able to chat in real time to one of our representatives and get more info about our semi-dedicated servers in order to choose the right package for your sites. In case you already own an account with us, we'll be able to support you timely with billing, general and first-level techmatters. Even though in some cases you'll have to open a support ticket since there are situations that can't be resolved on the live chat, we will be able to help you with various standard jobs, for instance setting up an email account in an email client or redirecting one domain name to another. Thus, you'll take advantage of timely support and you'll save a long time.