Phone Support in Cloud Hosting
All our cloud hosting packages come with telephone support fourteen hours per day even on public holidays, which means that if you don't have an account yet, you are able to phone us and learn more about our solutions or if we meet the system requirements for your sites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you will be able to contact the telephone number which is nearer to you. If you are a current customer, we can assist you promptly with any general and billing issues and with multiple technical matters to save you time and efforts - we acknowledge the fact that often it is more convenient to consult with a live person to get things done immediately. Certainly, some problems simply cannot be taken care of on the telephone, so if this is the case you will be able to use our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there will always be somebody to help you when you have any questions about the semi-dedicated server packages that we supply. Whether you would like to know more about the packages, you have a billing issue or some general problem, you can call us. Though some more complex troubles could require a support ticket in order to give time to our tech support crew to investigate, we can help you with many tech questions over the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the USA, the UK and Australia, we have local telephone lines in all of these countries as well. In case you're in another country, we also have an international number where you're able to get in touch with us.