Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is educated to easily deal with all our cloud hosting customers’ issues and advise questions. Through our ticketing system, it will be easy to share your issue and a support team representative will, no doubt go back to you in only max 60 minutes. Basically, practice has confirmed that the ordinary response time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any concern you may have involving Ezi Web Hosting Services’s services. Now we have technicians on duty continuously to give solutions any time necessary. You’re able to use the ticketing system or send us a message at any moment, or grab the telephone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel provides a comprehensive know–how base which is incorporated into all parts. In each part, you will find a Help control key which will load for you a list of step–by–step courses on how to employ a selected element or complete a particular action. Additionally, we have generated educational video lessons allowing you to get a better idea of the Control Panel’s interface.