Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You will find nearly all the answers to your questions in the intuitive Help Center section included in your Website Control Panel. It offers an exhaustive database with regularly asked questions and exhaustive educational articles compiled by our practiced technical support team.

  • Top quality support service

  • Instructional Videos

  • If you wish to see how a task is accomplished or how an issue is solved, instead of just reading about it, take a look at our compilation of educational video tutorials. They cover various different issues and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 support service and feature a sixty–minute ticket response guarantee. Our professional technical support engineers will be available to you 24x7x365 and will fix any problem that you might possibly have within maximum 60 minutes after the trouble ticket submission. In most cases, a reply will be given to you within twenty minutes.